Privacy policy

Dirac Education ("we," "our," or "us"), a UK-based tutoring agency, is committed to delivering unmatched excellence in education through classes designed and taught by Oxbridge experts. We are equally dedicated to protecting the privacy and personal data of our clients, tutors, and website visitors. This Privacy Policy explains how we collect, use, store, and safeguard your personal data in compliance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable laws. By using our services or visiting our website, you agree to the practices described in this policy.

1. Information We Collect

We collect the following types of data:

a. Personal Data

- Contact Details**: Name, email address, phone number, and postal address provided when registering for tutoring services, contacting us, or subscribing to newsletters.

- **Student Data**: Academic records, learning preferences, and educational goals shared to tailor tutoring sessions delivered by our Oxbridge experts.

- **Tutor Data**: Qualifications, certifications, professional experience, and references provided during the tutor application process.

- **Payment Data**: Billing information, such as credit/debit card details or bank account information, processed securely via third-party payment providers.

### b. Non-Personal Data

- **Usage Data**: Information about your interaction with our website, including IP address, browser type, pages visited, and session duration.

- **Cookies and Tracking Technologies**: We use cookies to enhance user experience, analyze website performance, and personalize content. You can manage cookie preferences via your browser or our website’s cookie settings.

### c. Third-Party Data

- We may receive data from third parties, such as payment processors or educational platforms, with your consent or as permitted by law.

## 2. How We Use Your Data

We use your data to:

- Deliver and customize tutoring services, including matching students with Oxbridge-trained tutors.

- Process payments and manage billing.

- Communicate about appointments, service updates, or promotional offers (with your consent).

- Enhance our services, website functionality, and user experience.

- Comply with legal obligations and protect against fraud or unauthorized activities.

## 3. Legal Basis for Processing

Under the UK GDPR, we process personal data based on:

- **Consent**: For example, when you opt in to receive marketing communications.

- **Contractual Necessity**: To provide tutoring services as agreed with you.

- **Legitimate Interests**: To improve our services or ensure website security, provided your rights are not overridden.

- **Legal Obligation**: To meet regulatory requirements, such as financial record-keeping.